RETURN & REFUND POLICY
The exchange time is within 03 days from the date of purchase.
Exchanged goods must have intact stamps, labels, unused and accompanied by a purchase invoice (the salesperson must tell the customer)
Customers can exchange products according to size or style requirements or due to manufacturing defects.
Technical defects: Fading of products, stamps, labels
(Not applicable for on-demand orders)
The exchanged product must have a value equal to or higher than the value of the previously purchased.
(Not applicable for on-demand orders)
Products exchanged immediately are processed within 03 days if the goods are available in stock or depending on the time of purchase (if new products s are not available in stock)
Products that need to be appraised due to manufacturing defects need to be sent to the Manufacturer for inspection within 15 - 30 days (except Sundays and holidays)
Failure to meet the exchange conditions as stated above
Goods purchased more than 03 days ago
The goods look new, still have the same label but show signs of being dirty, scratched, the accessories of the goods are no longer complete or damaged due to factors outside the store after purchase.
Product damaged due to customer error: Faded product color, stamps, labels.
Payment by bank transfer via our bank: