1. Purpose and scope of information collection
The collection of customer information is for the purpose of managing Consumers related to product purchase activities on the website and promptly handling arising situations (if any).
The personal information collected will only be used in the business of selling our products and to support customers when they encounter problems related to the purchase of products.
The personal information that Duy Hoa Phat collects includes:
Name:
Address:
Telephone:
Email:
In addition to personal information, there is information about the service
Product Name
Quantity
Delivery time
2. Scope of use of information
The collected personal information will only be used by Duy Hoa Phat within the company and for one or all of the following purposes:
- Customer Support
- Provide information related to the service
- To process orders and provide services and information via our website at your request
- We may send you information about new products, services, information about upcoming events or recruitment information if you sign up for email notifications.
- In addition, we will use the information you provide to assist in the management of customer accounts; confirm and make financial transactions related to your online payments;
3. Information retention period
For personal information, Duy Hoa Phat only deletes this data if the customer requests, the customer requests to send an email to info@duyhoaphat.vn
4. People or organizations that may have access to personal information
Subjects who have access to customers' personal information in one of the following cases:
- Partners who have signed a contract to perform 1 part of the service DUY HOA PHAT CORPORATION. These partners will receive information according to the contractual agreement (which may be part or all of the information depending on the terms of the contract) to support users to use the services provided by the Company.
- Provide to competent state management agencies upon request.
5. Address of the unit that collects and manages personal information
DUY HOA PHAT CORPORATION
Address: 186/1/7/1 Vo Van Ngan, Binh Tho Ward, Thu Duc City, Ho Chi Minh City
Email: info@duyhoaphat.vn
6. Means and tools for users to access and correct their personal data
Duy Hoa Phat does not collect customer information through the website, customer personal information is collected via email to contact us to order products, services sent to our mailbox: info@duyhoaphat.vn
You can contact the email address and phone number above to request Duy Hoa Phat to correct your personal data.
7. The mechanism for receiving and settling consumer complaints related to the misuse of personal information for the notified purpose or scope.
For Duy Hoa Phat, the protection of your personal information is very important, you are assured that the information provided to us will be confidential by Duy Hoa Phat Confidential Commitment not to share, sell or rent your personal information to any other person. Duy Hoa Phat commits to only use your information in the following cases:
- Improving the quality of service for customers
- Settlement of disputes and complaints
- When the law agency requests.
Duy Hoa Phat understands that your rights in protecting personal information are also our responsibility, so in case of any questions or comments related to Au Cao's privacy policy, and regarding the misuse of personal information or the scope of the notification, please contact us via the hotline 0986 728 400 or email: info@duyhoaphat.vn